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PERSONAL INFORMATION PROTECTION ANNOUNCEMENT

Last Updated: Aug 16, 2024

According to the Personal Information Act and related local laws and regulations, in order to execute customer, client management and marketing as well as any other business purposes permitted by authorities or listed in Costco’s business and operation procedures, Costco President Taiwan Inc. (hereinafter “Costco”) will collect, process, and use personal information such as name, date of birth, I.D. card number, contact information, occupation, marital status, family, and other information which may deem necessary to ascertain your true identity. Personal information shall be retained and processed during the tenure of the membership and within the period of its specific purpose. The exception will be processes related to personal information needed to execute the products recall, products refund and benefits related procedures. In addition, due to the necessity of business operations, Costco, Costco Wholesale Corporation, logistics companies, IT Services and any related 3rd party vendors contracted with Costco and Costco Wholesale Corporation will possess and use the information above. The stated Information shall be stored as paper based record within Taiwan or electronic data within Taiwan and countries where IT Services or data center were offered. Any personal information the members provided above can be corrected or modified by filling the Amendment Form.

Based on the requirements of local laws and regulations as well as international personal information protection related acts, Costco establishes its business partner and vendor selection and management mechanism. The companies mentioned above shall also establish personal information protection mechanism to secure personal information of Costco members. If you have any request, please visit the membership counter at any Costco warehouse. If you wish to understand the detailed information regarding the process and use of your personal information, please contact Costco.

Costco conducts collect, process and uses personal information based on personal information policies, with Personal Information Management System in place, Costco member can ensure the safety of their personal information provided to Costco. While Costco have your personal information, based on the Personal Information Act, you may exercise your rights as below:
  • (1) Enquire and request for review of your personal information.
  • (2) Request to make duplications of your personal information.
  • (3) Request to supplement or correct your personal information.
  • (4) Request to discontinue collection, processing or use of your personal information.
  • (5) Request to delete your personal information.

If you wish to exercise above rights, please contact membership counter at any Costco warehouse for your request.

Due to any reason, if you fail to provide your personal information to Costco, your membership rights and benefit might be jeopardized. Furthermore, if Costco cannot obtain sufficient personal information of yours, it might NOT be able to provide you the membership of Costco.

Privacy protection is one of the top priorities of Costco If you need further information regarding our privacy and personal information announcement, please contact membership Counter at any Costco warehouse in Taiwan. The phone number of Costco and address of each stores in Taiwan are listed on the Costco website.

The information of vendors contracted with Costco and their location are below:

  1. IT Services and data center: North America and Europe
  2. Location of Costco related institute: United States, Canada, Mexico, United Kingdom, Australia, Japan, Korea, Spain, New Zealand, Iceland, France, Sweden, China, please visit Costco website for more information
  3. Banks of the co-branded cards:Taiwan
  4. Print & package and delivery service: Taiwan
  5. Logistics and transportation:Taiwan
  6. Product maintenance:Taiwan
  7. Law Firm:Taiwan